We will look after you and your claim with neighborly care
When unexpected damage or an accident occurs, our local adjusters and dedicated advisors step in immediately to guide you through every step. You are never left navigating uncertainty alone.
24/7 Emergency After-Hours Claims Service
Accidents and severe weather do not stick to office hours. Dial our toll-free claims hotlines for immediate roadside, property, or farm emergency support.
Local Service & Personal Attention
Our Branch Locations
Face-to-face insurance service from friendly neighbours who understand your community.
Our Insurance Guy Advisory Office
79 Caradoc Street North, Strathroy, ON N7G 2M5
519-245-1115
Monday to Friday, 8:30 AM – 4:30 PM
Our Insurance Guy Advisory Office
37868 Zurich-Hensall Road, Zurich, ON N0M 2T0
519-236-7681
Monday to Friday, 8:30 AM – 4:30 PM
What to do in case of an automobile accident
Follow these verified procedures right at the scene and during the initial claims filing.
Call the police
Contact local authorities immediately to file an official collision report and ensure safety at the scene.
Collect the accident details
Record date, time, and precise location. Note driver licenses, full names, and license plate numbers. Do not discuss who is to blame.
Can you drive your vehicle?
If unsafe or disabled, arrange prompt towing to the nearest repair garage with an approved secure storage compound.
Contact our office or adjuster
Prompt reporting makes fair loss adjustment easier before repair work begins. An adjuster will review your vehicle right away.
Information needed
Provide your policy number, witness contacts, attending police officer name and badge number, and the garage compound address.
Vehicle repairs
Consult your adjuster first. You may select your preferred certified body shop. Do not sign unfamiliar or blank work orders.
What to do in case of a property loss
Timely inspection safeguards coverage and makes restoration smooth.
Contact our office or your Advisor
A prompt loss adjustment is simpler when damages are assessed before clean-up or repairs begin. If caused by theft, burglary, vandalism, or malicious acts, notify the police immediately.
Information needed
Have your exact property address, current phone number, policy number, exact date and time of incident, and a descriptive summary of all damaged items ready.
For losses involving livestock caused by lightning, electricity, drowning, or accidental entrapment:
Contact our Office or your Advisor
Do not move the carcass until a licensed veterinarian has been contacted and inspected the animal.
A certificate from the examining veterinarian is required stating the specific cause of death.
If the loss is covered under your policy terms, we will reimburse the veterinarian service fee.